TERMS OF SERVICE
FREQUENTLY ASKED QUESTIONS
LAST UPDATED (10/26/24)
WHY WON'T YOU POST MY ART TO YOUR PAGE?
DID YOU NOT LIKE IT?
Just because I didn't post your art to my FA page DOES NOT mean I did not like your ideas or characters, nor does it mean that I didn't try my best and found your commission to be one of my weakest works. I am very strategic when it comes to curating my page, posting commissioner art based on popular trends, patterns in viewership, and the type of content posted to my page days before. I do this as an attempt to maintain good levels of variety in my gallery. I only post art from Monday-Wednesday, and in rare occasions, Saturday-Sunday. As mentioned in the TOS, all Orca Ball, YCHs, and reference sheets will not be posted individually. They will be posted as compilations at the end of the year.
​
Eventually, all art I completed for clients will get posted to my page, sooner or later. There is no need to think that I don't like you.
WHY IS MY NAME IN THE QUEUE CENSORED?
I censor all names in the public queue to prevent people from sabotaging my business, like how some people have done in the past, especially when I used to do my work on DeviantArt.
​
What desperate bad actors would do, usually people who didn't like me for silly reasons, was find ways to hurt me indirectly, since I would've blocked these kinds of people. If block evasion failed, most trolls then resorted to sabotage, using the public queue as a "phone book". There was a time a troll contacted everyone that was on my public queue and sent each of them messages filled with lies and/or threats. Almost all of my clients had to cancel their orders prematurely that week.
​
I obviously don't want that to happen again.
WHY IS MY ART TAKING SO LONG?
I greatly apologize for your art taking longer than it should. My turnaround time for artwork usually is 1-2 weeks, but sometimes my life can be very unpredictable. I run DolphinProject as a part time business, working on as much client orders as I can humanly complete within the time I have available. I work full time outside the internet, with my work hours ranging from 9-2, 2-7, and sometimes even 9-9 from Monday to Saturday.
​
Keep in mind the type of art you ordered will also play a role in your long turnaround time. For instance, large comics, custom animated YCHs, and realistic pieces can have a turnaround time ranging from 2 weeks to 1 month+.
I assure you that I am working on all orders I received as fast and as best as I can. Feel free to send me a message for updates on your order and I will be happy to respond back as fast as I can, usually responding within 24 hours.